Update AWS Account Contact Details

You can update the primary and alternate account contact details for your Stax-managed AWS accounts from the AWS Organization's management account.

Before You Begin

• Determine the management account for your AWS Organization (it will be the only account in the foundation-management Account Type)
• Determine which AWS accounts you wish to update the contact details for, and record their AWS account IDs
• Determine the new contact details

Update Primary Contact Details

1. Gain CLI access to your AWS Organization's management account using stax2aws or AWS CloudShell. You should use an access level such as the built-in admin role that has the appropriate privileges to issue the commands below
2. Issue the get-contact-information command to retrieve the current contact information for the target account.
   

   aws account get-contact-information --account-id 123456789012 --query 'ContactInformation' --output json

   The command will return a JSON-formatted response object
3. Update the JSON object to contain the new contact details. If the desired fields are not present, review the API documentation for a list of supported fields and adjust the object accordingly
4. Issue the put-contact-information command with the updated JSON object to update the contact information for the account:

   aws account put-contact-information --account-id 123456789012 --contact-information '
   <json-contact-info>
   '

   Replace <json-contact-info> above with the JSON object from the previous step. The command will not return any response if it is successful
5. Re-run the get-contact-information command to confirm that the details were set correctly

Repeat this process for all accounts that need their contact details updated.

Update Alternative Contact Details

1. Gain CLI access to your AWS Organization's management account using stax2aws or AWS CloudShell. You should use an access level such as the built-in admin role that has the appropriate privileges to issue the commands below
2. Issue the get-alternate-contact command to retrieve the current contact information for the target account. Choose the appropriate alternate contact type from the possible values:BILLING, OPERATIONS, and SECURITY
   

   aws account get-alternate-contact --account-id 123456789012 --output json

   The command will return a JSON-formatted response object
3. Issue the following command to generate a JSON object for the new contact's details:

   aws account put-alternate-contact --generate-cli-skeleton

   {
     "AccountId": "",
     "AlternateContactType": "OPERATIONS",
     "EmailAddress": "",
     "Name": "",
     "PhoneNumber": "",
     "Title": ""
   }

   Update the object to have the appropriate details. Ensure the AlternateContactType value is set appropriately
4. Issue the put-alternate-contact command with the updated JSON object to update the alternate contact information for the account:
   

   aws account put-alternate-contact --cli-input-json '
   <json-contact-info>
   '

   Replace <json-contact-info> above with the JSON object from the previous step. The command will not return any response if it is successful
5. Re-run the get-alternate-contact command to confirm that the details were set correctly

Repeat this process for all accounts that need their contact details updated.