Resolve a "Confirmation from AWS Not Received" Error

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This module is being shut down in March 2025. See Shutdown of Cost and Compliance Modules for more information.

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This guidance assumes you're subscribed to only the Stax Cost & Compliance module. If your AWS accounts are Stax-managed, Stax takes care of this for you.

When using the Stax Cost & Compliance module, you may receive an error message stating Confirmation from AWS Not Received: We didn't receive confirmation from AWS that that Stax IAM role was created.

This error occurs when the account linking process takes longer than one hour. To avoid this error, complete the account linking process within an hour.